What is the Virgin Plus 5-Year Internet Price Lock for Members in Quebec?
Members that activate unlimited Internet service from Virgin Plus can lock in their price for 5 years.
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What is the 5-Year Price Lock?
The 5-Year Price Lock is effective on all Virgin Plus Unlimited Internet plans in Quebec activated on or after April 11th, 2024. The 5-Year Price Lock ensures you pay the same Internet rate for 5 years as long as you stay on your current Internet plan. The 5-Year Price Lock does not apply to installation fees, taxes & levies or Virgin Plus TV.
How can I purchase an Internet plan with 5-Year Price Lock?
If you do not already have Virgin Plus Internet, here are the steps you can take:
- Choose your preferred Internet speed – You can get support to choose your Internet speed by visiting VirginPlus.ca and clicking "How Much Speed Do You Need"
- All Virgin Plus Internet plans include the 5-Year Price Lock. You can purchase Virgin Plus Internet:
- Online on virginplus.ca/internet
- Call us: 1-888-723-4174
- Visit a store
- Chat with us
I have Virgin Plus Internet. How do I know if I’m on a 5-Year Price Lock plan?
If you are an existing Virgin Plus Internet Member, you can check if you are on a plan with 5-Year Price Lock by checking your most recent bill.
I’m a Virgin Plus Internet Member, but my current Internet rate plan does not include 5-Year Price Lock. How can I switch to an Internet plan with 5-Year Price Lock?
You can switch to a different Virgin Plus Internet plan through:
- Online using your MyAccount login
- Call: 1-888-999-2321
- Chat with us