- All Virgin Mobile prepaid customers who sign up to Auto Top Up from September 14th, 2008 are eligible for 10% back on each Auto Top Up they add from the date they sign up.
- Existing customers who signed up to Auto Top Up before September 14, 2008 can sign up for the 10% bonus credit promotion by opting in through the My Hot Deals link within My Account on the web or on their mobile phone, or by calling a Customer Care Specialist.
- Customers need a registered credit card to sign up to Auto Top Up.
- Virgin Mobile has the right to end the Auto Top Up promotion at any time so that customers may no longer sign up.
- Virgin Mobile may discontinue the promotion for customers who have signed up for the 10% bonus credit promotion if they provide at least 30 days notice.
- Customers may opt out of Auto Top Up at any time by calling customer care at 1.888.999.2321
- Customers will be notified by text message once the 10% bonus credit has been added to their account.
- Although the 10% bonus credit should be applied instantly, this may take up to 24 hours.