Wanna hook up your phone or smartphone with Virgin Plus?

Heads up: Starting March 2027, we’ll be saying goodbye to the older 3G/HSPA network.

Calls (including 9-1-1), texting and data may no longer work on your current phone, and saved voicemail messages may be lost.

To learn more, visit virginplus.ca/3Gnetwork.

1. Find your IMEI ID

Flash it on your mobile phone screen

Most phones will show your IMEI on the screen after you punch in *#06#

2. Punch in your IMEI ID

An error occurred while processing your request.

Please enter the IMEI number.
Please enter a valid IMEI number (a 15 digit number).

Can't find it?

If there is no IMEI ID number that you can find to go with your phone, then we won’t be able to tell if it will work on our network. Give a Care Specialist a shout at 1.888.999.2321.