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Important Update on Virgin Plus Prepaid Plans

What is happening & when?

Starting January 15, 2027, we will no longer be offering our Virgin Plus prepaid service.

What do I need to do?

To stay connected, you will need to switch to one of our affordable monthly plans. Call us at 866-875-5028 or visit a store for a representative to assist you with setting up your new services.

What will happen if I don’t migrate as of January 15, 2027?

We want to make sure you are not left without service, so you must take action before January 15, 2027. After this date, calls (including 9-1-1), texts and data will no longer work and your phone number and voicemails will be lost.

Will my current device continue to work?

Due to nationwide network changes, your device may no longer be compatible. Check here 3G/HSPA service shut down - Virgin Plus to ensure your device is compatible. If not, call us 866-875-5028 to learn more about your options.