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We value your privacy

At Virgin Plus, we value the trust you place in us when sharing your personal information. We make every effort to be transparent about what information we collect, why we collect it, what we do with it and with whom we might share it.

This is our commitment to you:

Our updated privacy policy takes effect august 2, 2021, and includes the following clarifications:

How your information may be used by third parties acting on our behalf, including for operational purposes and marketing campaigns

That your personal information may be collected, used or disclosed to prevent, detect or suppress fraud, protect your account and secure our network

When your information may be disclosed to third-party smart home voice command integration providers, should you choose to sign up for such services

Download our Privacy Policy

Personal information and your privacy

Got questions? We can help.

  • What does Virgin Plus consider to be Personal Information?
  • How do I find out what Personal Information Virgin Plus has about me?
  • How do I opt-out of receiving marketing communications from Virgin Plus?
  • Can I decline the Virgin Plus Privacy Policy?
  • How do I get a copy of the previous Virgin Plus Privacy Policy?
  • Who do I contact to find out more information?