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Get up to $700 off a hot new device when you trade in your old one.

How it works:

  • Use our tool below to get a rough estimate for how much your device is worth.
  • In store: trade in your device and use the credit to lower your monthly device payment or purchase accessories. Find a store
  • Online: trade in your phone and a payment (in the form of a bill credit) will be applied to your Virgin Plus account. Start online trade-in

Heads up: You can do an online trade in after you’ve completed an online activation or upgrade.

What you need to do before trading in:

  • Back up your personal info and reset your device. tooltip
  • Remove your SIM card and memory card. tooltip
  • Charge the battery. tooltip

If you're already a Member, check if you're eligible then head to your nearest Virgin Plus store or start an online trade-in.

Good to know:

  • You have to be 18 years of age or older.
  • You have to be the legal owner of the device that you want to trade in.
  • Maximum 1 device per trade-in.
  • For new activations and upgrades completed in the last 30 days.

Terms & Conditions

Got questions? We can help.