service
should feel
this good.
#1 in Customer Service among Wireless Providers, 3 Years in a Row.
For J.D. Power 2019 award information, visit canada.jdpower.com
My Account
Heads up: Prepaid Members are already registered for My Account.
Check out everything
you can do using My Account:
Our My Account app makes it easy to:
- Keep track of your usage
- Pay your bill
- Grab a travel bundle before you go
-
Members who get a monthly bill from us
What do you want to do today?
My Account App
My Account
View and edit profileView and edit profile
feature available feature available View bill details and billing historyView bill details and billing history
feature available feature available Pay bill – one-timePay bill – one-time
feature available feature available Set up pre-authorized paymentsSet up pre-authorized payments
feature available feature available Sign up for e-billSign up for e-bill
feature available feature available Check usageCheck usage
feature available feature available Add a new featureAdd a new feature
feature available feature available Remove a featureRemove a feature
feature available feature available Change planChange plan
feature available feature available Update buddy numbersUpdate buddy numbers
feature available feature available View SuperTab balance and historyView SuperTab balance and history
feature available feature available Check upgrade statusCheck upgrade status
feature available feature available Upgrade to a hot new phoneUpgrade to a hot new phone
feature available feature available Link a bill to My AccountLink a bill to My Account
feature available feature available Authorize Someone To Unblock DataAuthorize Someone To Unblock Data
feature available feature available Unlock entire account when data limit has been reachUnlock entire account when data limit has been reach
feature available feature available -
Members who are on prepaid
What do you want to do today? mobile My Account My Account Dial from your Virgin Plus phone View and edit profile feature unavailable feature available feature unavailable View balance feature available feature available #999 Top up your balance with a Top Up card feature available feature available #111 Top Up your balance with a credit card
Heads up! You’ll need to have a registered credit card to do itfeature available feature available feature unavailable Top Up your balance with INTERAC® feature unavailable feature available feature unavailable Set up one of our Auto Payment Options feature available feature available feature unavailable Register a credit card or Visa Debit feature available feature available feature unavailable Check usage feature available feature available feature unavailable Add a new feature feature available feature available feature unavailable Remove a feature feature unavailable feature available feature unavailable Change plan feature available feature available feature unavailable Check Monthly Plan Due Dates feature available feature available feature unavailable Update buddy numbers feature unavailable Contact us to update your Buddy List feature unavailable
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