Disclosure of Availability

Does Virgin Plus offer any replacement parts?

We do not provide any replacement parts. However, parts may be available through the manufacturer, and we recommend you check with them.

If my device stops working or breaks, can Virgin Plus repair it?

Virgin Plus offers repair services for most devices it sells except for Apple. You can bring us your device, and we can assist you with repair options.

Where can the I find more information about maintenance and repair for my device?

Visit Phone guides and user manuals for more detailed information.