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Upcoming system test: On November 16, 2022, there will be a test of the Alert Ready emergency system. You may receive an emergency notification on compatible wireless devices on that day.
Heads up: this test may not be performed in all regions. No action is required on your part. For more information, visit AlertReady.ca.
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Lost or stolen phone.

Uh oh. We know it can be stressful to lose your phone or have it stolen.
We're here to help you out and get you back up and running again as soon as possible.

How to protect yourself against theft

The following tips will help you reduce the risk of theft and make the info on your phone more secure:

  • Use the lock code or password feature on your phone at all times.
  • Keep your phone secure and out of sight when not in use.
  • If you have a smartphone, you can use apps for tracking and erasing your phone's data remotely.
  • Keep a record about your phone in a safe place (handy info like phone number, make and model, colour and appearance, IMEI and PIN numbers).

Learn more from the Canadian Wireless Telecommunications Association about protecting yourself and your data.

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