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The My Account app. At your service.

Where Virgin Plus Members can manage their account and services with personalized features right from their phone, whenever and wherever. Just one of the reasons it’s better to be a Member.

It’s got it all.

  • Redesigned for all our services: mobile, TV, and Internet
  • Make changes and manage accounts with just a few swipes and taps
  • Easy, breezy design, and available on iOS and Android

Over 80,600 five-star ratings

Out of 110,500 ratings for Virgin Plus on iOS and Play stores

We’ve got our Members’ backs,
every step of the way.

Starting off strong

Quick sign-up

After joining us, Members get a one-click link just for them to download and register for the app. From there, it’s a quick, personalized login.

Their account, their way

Plans and features

Need more data? Easy. Speed up that Internet? No problem. Members can choose and customize their setup, for whatever they need.

Upgrades, up ahead

Members get tailored offers to shop the latest phones, no store visit needed. Plus, they’ll never miss a chance at an upgrade with our in-app notifications.

All eyes on usage

There’s no need to wonder how much data Members have left. They can check near-real time usage for both mobile and Internet services.

All the bills and whistles

The My Account app makes checking on a bill and paying it a breeze, meaning Members can pay for their phone from their phone.

Staying in the know

Let’s get personal

Because notifications should be personalized. Members get notified when they’re up for a new phone, app upgrades, or when there’s important info about their account.

Tech toolbox and tips

Troubleshooting? No trouble at all. If Members need to get back up and running fast, we have the answers to their questions in our support articles.

Over 80,600

5-star ratings in the App Stores

Over 5.4M

self-serve transactions a year

Download the My Account App