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SAY HI TO Virgin INTERNET!

THE LOWDOWN: YOUR FIRST BILL,
ONE-TIME FEES & CHECKING YOUR USAGE

FIRST BILL

Your first bill with Internet may be a bit different than your other bills so here's a handy dandy guide to understanding it.

Check it

ONE-TIME FEES

Check out a list of all Internet one-time fees.

More info

CHECKING YOUR USAGE

Stay on top of your usage in My Account or the My Account app. You can also call Care at 1-888-999-2321 for usage and plan options. If you're not on one of our Unlimited usage plans, extra usage is billed at $1/GB for a maximum of $50/mo.

SETTING UP YOUR WI-FI.

Connect to your friendly modem, manage your security settings, setup primary and guest networks and manage your devices on your network.

Set-up Wi-Fi

TIPS AND TRICKS

FIND OUT MORE

Get answers to your Internet
questions as well as troubleshooting tips here.

STOP DREAMING, START REDEEMING. GET YOUR MEMBER BENEFITS.

Congrats! You're a Member which means you get Benefits like deals on the hottest brands in food, fashion, music, travel and entertainment. Plus, get shots at VIP access to amazing experiences.

Check out all your Member Benefits, download the My Benefit App and start living like a Member!

Get it

WE'RE HERE TO HELP.

CALL US AT 1-888-999-2321

8:00 am – midnight EST Monday to Saturday

9:00 am – 10:00pm EST Sunday

Technical support: Available 24/7