Virgin Plus’s 5G Network Access – FAQs
How can I get 5G network access?
To access the 5G network, you must be using a 5G enabled device, have a 5G SIM with a 5G enabled plan and be in an area that has 5G network coverage. Check out our coverage map to learn more.
How do I know if I have 5G network access?
If you are using a 5G enabled device with a 5G SIM in an area that has access to 5G network coverage, then you will see the 5G icon on the top right corner of your screen.
What is the difference between 4G LTE and 5G network access?
Plans with 4G LTE data speed may reach download speeds of up to 150 Mbps, while plans with 5G data speed may reach download speeds of up to 250Mbps. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors, using methods which include Internet traffic management practices.
What devices are eligible for 5G network access?
Check out our smartphones page for the most up to date list of 5G enabled devices.
Do 5G speeds consume more data compared to 4G?
No, plans with 5G data speed may reach faster download speeds of up to 250Mbps, compared to 4G LTE data plans that may reach speeds of up to 150Mbps.