Members Care - Virgin Plus

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Monitoring flood risks

We are actively monitoring the risk of wet weather and the risk of flooding through the spring. Our teams are ready to work to keep our Members connected.

What are we doing to be ready:

  • Wireless sites are configured to maximize battery life in case of commercial power outages.
  • We are ready to deploy batteries and generators where possible to keep services running in the event of network issues.
  • Hundreds of crew members are ready to be deployed to the field.
  • In the event of a major service disruption, we will coordinate with our network partners to ensure we can respond quickly and collaboratively.