Internet Explorer is no longer being supported.

Heads up: Internet Explorer is retiring on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.



Warning Msg Title

Warning Msg Content


Am I eligible for paper bill?

You are eligible to receive paper billing if:

  • You self-identify as a person with a disability
  • You do not have home Internet or mobile data services provided by Virgin Plus
  • You are 65 years of age or older

If you meet the eligibility criteria, please contact us to request paper billing.

e-Billing is the more convenient and greener way to get your bills. Head to the My Account or to get started.

Still need help?

Let's chat

Chat with us

Say Hello

Hook up at your closest
Virgin Plus store or retail partner.

Find a store

Talk to us

To purchase products or services, or to move your services, call us to speak with an agent.

Request a call

Or call 1-888-999-2321