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Am I eligible for paper bill?

You are eligible to receive paper billing if:

  • You self-identify as a person with a disability
  • You do not have home Internet or mobile data services provided by Virgin Plus
  • You are 65 years of age or older

If you meet the eligibility criteria, please contact us to request paper billing.

e-Billing is the more convenient and greener way to get your bills. Head to the My Account or to get started.

Still need help?