Internet Explorer is no longer being supported.

Heads up: Internet Explorer is retiring on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.

X
X

Ok
X

Warning Msg Title

Warning Msg Content

Ok

YOUR PREPAID RATES WILL BE CHANGING ON MAY 10TH, 2022.

At Virgin Plus, we’re committed to continuously investing to keep you connected and provide reliable services. In order to support these investments, your monthly prepaid rates will increase as of May 10th, 2022, as per the SMS you received.

To avoid any service interruption, please ensure you’ve topped up your account with enough funds prior to your monthly charge date to cover your monthly plan, 911 service fees (where applicable) and/or add-on charges. 

To check your available funds, see your account balance, manage your plan and more, log in to My Account. For more information about topping up and managing your Prepaid account, click here.

Heads up: If you subscribe to a plan or add-ons offering, they will not be affected.

If you have any questions regarding the text message you received, please write to us at:

Virgin Plus
PO Box 261 Station C
Toronto, ON M6J 3P4