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Upcoming system test: On May 4, 2022, there will be a test of the Alert Ready emergency system. You may receive an emergency notification on compatible wireless devices on that day.
Heads up: this test may not be performed in all regions. No action is required on your part. For more information, visit AlertReady.ca.

Step By Step Instructions (Prepaid)

  • How do I apply a one time top up with a card/voucher?
  • How do I apply a one time top up with a Credit Card or Visa Debit?
  • How do I apply a one time top up with INTERAC?
  • How do I set up Auto Top Ups with a Credit Card or Visa Debit?
  • How do I set up Auto Top Ups with Bank it Pre-Authorized Debit?
  • How do I check my balance?
  • How do I check my account status?
  • How can I make my payments?
  • How do I change my plan?
  • How do I add/remove Add-Ons?
  • How do I track my usage?
  • How do I report a lost/stolen phone?

Still need help?