If you’re looking to end your services, we’ll be sad to see you go. We hope you've given us a chance to fix anything that may have gone wrong.
- If you are on prepaid plan you just need to stop using your phone.
- Do not forget to remove your Credit card and Preauthorized debit registrations.
- If your prepaid funds expire and you do not top up for 90 days your account will completely disconnect.
If you want to re-activate your prepaid account, just head to virginplus.ca/activate.