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Got Questions? Can We Help

Using a SIM card with your phone

Bringing Over My Phone and Number to Virgin Plus.

  • How do I insert it into my phone?
  • How do I remove it from my phone?
  • Where can I activate my new SIM card?
  • Will my voicemail password change once I insert my new SIM card?
  • Can I travel with my SIM card and how much will it cost me?
  • My SIM is activated, how do I manage my account?

Get started

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Using a SIM card with your tablet

  • How do I insert it into my iPad?
  • How do I insert it into my Tablet?
  • What should the APN setting on my tablet be?
  • How much data usage do I get with the Tablet Flexi-Data Plans?
  • How do I cancel my Tablet Flexi-Data Plan?
  • Can I use my tablet or iPad without a data plan?
  • Can I share data between my tablet or iPad and my monthly Plan?
  • How can I check how much data I've used each month?
  • Can I set up a Wi-Fi hotspot using my smartphone
  • How do I use the Tablet Flexi-Data Plan on my iPad?
  • What is LTE Advanced?
  • Does Virgin Plus support LTE-enabled tablets?