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Upcoming system test: On November 16, 2022, there will be a test of the Alert Ready emergency system. You may receive an emergency notification on compatible wireless devices on that day.
Heads up: this test may not be performed in all regions. No action is required on your part. For more information, visit AlertReady.ca.
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What is the recycling/ environmental fee?

Virgin Plus supports provincial recycling programs by remitting Environmental Handling Fees (EHF) for designated electronic products, such as tablets, headsets, TVs, computers and other applicable electronics (outlined by province below). These fees are administered by provincially approved recycling programs and are used for responsible recycling of end-of-life electronics.

See fees and provincially approved recycling programs for your province.

Alberta
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program

For more information on the designated products, the program or on recycling depot locations, please visit the Alberta Recycling Management Authority website at albertarecycling.ca.

British Columbia
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.40

For more information on the designated products, the program or on recycling depot locations, please visit the Electronic Products Recycling Association British Columbia website at esabc.ca.

Manitoba
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.25

For more information on the designated products, the program or on recycling depot locations, please visit the Electronic Products Recycling Association Manitoba website at recyclemyelectronics.ca.

Nova Scotia
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.40

For more information on the designated products, the program or on recycling depot locations, please visit the Atlantic Canada Electronic Stewardship website at acestewardship.ca.

Ontario
Product Type Fee
Mobile phones $0.07

For more information on the designated products, the program or on recycling depot locations, please visit the Ontario Electronic Stewardship website at ontarioelectronicstewardship.ca.

Prince Edward Island
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.40

For more information on the designated products, the program or on recycling depot locations, please visit the Atlantic Canada Electronic Stewardship website at acestewardship.ca.

Québec
Product Type Fee
Mobile phones and pagers $0.07
Headsets $0.25

For more information on the designated products, the program or on recycling depot locations, please visit the Association pour le recyclage des produits électroniques (ARPE) website at recyclermeselectroniques.ca/eng.

Saskatchewan
Product Type Fee
Mobile phones No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.25

For more information on the designated products, the program or on recycling depot locations, please visit the Saskatchewan Waste Electronic Equipment Program website at sweepit.ca.

Newfoundland
Product Type Fee
Mobile phones and pagers No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets $0.40

For more information on the designated products, the program or on recycling depot locations, please visit the Electronic Products Recycling Association Newfoundland website at recyclemyelectronics.ca/nl/.

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