MANAGE YOUR ACCOUNT 24/7.
Take control of your Virgin Plus account. Here's all you need to know about doing it yourself.
On Prepaid? Learn how to manage your prepaid account 24/7.
My Account app
Our My Account app makes it easy to pay your bill, manage your account features and keep track of your usage. Plus, it's free anywhere in Canada.
Check out our step by step tutorials to learn more about the My Account app!
Download the My Account app today
You can do a few more things in My Account than you can with the My Account app. Learn more
Heads-up! ! If you travel outside of Canada you can still manage your account on-the-go, we'll never charge you for data when using the My Account app.
Using My Account is a great way to manage your services on your own time.
How to access My Account:
- Head to virginplus.ca/myaccount and login. For your best experience, visit us on a desktop computer rather than a mobile device.
Check out what you can do using My Account
Still need help?
To purchase products or services, or to move your services, call us to speak with an agent.
Or call 1-888-999-2321
For service in Cantonese or Mandarin
Monday to Saturday: 9am -9pm (Local time)
Sunday: 10am - 7pm (Local time)