Internet Explorer is no longer being supported.

Heads up: Internet Explorer is retiring on June 15, 2022. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser.

TV Support

We're here to help! Get the answers to your questions about TV.

Use our Virtual repair tool

Looking for mobility or internet support?

Getting Started

Watching Virgin Plus TV on your computer
Watching Virgin Plus TV on an Android TV device
Watching Virgin Plus TV on an Apple TV device
Watching Virgin Plus TV on your mobile device
Installing the Virgin Plus TV App on iOS
Installing the Virgin Plus TV App on Android
Installing the Virgin Plus TV App on Android TV
Installing the Virgin Plus TV App on Fire TV
Installing the Virgin Plus TV App on Apple TV
Watching Virgin Plus TV on Your Chromecast
Google Chromecast FAQs

Features & Requirements

TV Features Overview
TV Product Requirements
TV Supported Devices
Sharing TV App on Multiple Devices
Content Availability
Channel updates
Managing Data Usage
Download and Go Overview

Troubleshooting

Troubleshooting TV

Tutorials

Manage my TV service
Using TV on your computer
Using TV on your mobile device
Using TV on TV

Virtual Repair tool

What is the Virtual repair tool?
Access the Virtual repair tool in My Account

Still need help?

Let's chat

Chat with us

Say Hello

Hook up at your closest
Virgin Plus store or retail partner.

Find a store

Talk to us

To purchase products or services, or to move your services, call us to speak with an agent.

Request a call

Or call 1-888-999-2321

Virgin Plus Community Forum

Join the community! Ask questions and find helpful answers from other Virgin Plus Members.

Visit our community forum

Warning Msg Title