You can upgrade your phone at any time just by paying off your SuperTab balance.
Here’s what you’ll need to do:
- If you’re upgrading and still have a SuperTab balance owing, your balance will be added to your bill right away.
- If you’ve built up a positive balance after paying off your SuperTab, you still get to keep it! However, this balance will not lower the price of the phone when you’re in the store upgrading. The balance will be used as a credit on your next phone bill.
- If you’re on a Credit Limit, you’ll want to pay your SuperTab before upgrading to avoid any service limitations.
When you’re ready for a new phone, head to any Virgin Plus store and we’ll hook you up right away.
To check your current balance, log in to My Account and go to My Bill > Virgin Plus SuperTab History.
Heads up! As of August 8th, 2013, if you want to upgrade you’ll have to move to a 2-year agreement.